Why Work at Sugar Bowl | Royal Gorge?
Since its founding in 1939, Sugar Bowl has been consistently recognized as a mountain that delivers great snow, diverse terrain and outstanding customer service. Our unique resort community and the way we work together is an important part of our heritage and is demonstrated in the way we respect and care for our guests, our homeowners, and each other.
Sugar Bowl | Royal Gorge Cross Country enjoys many natural attributes including four distinct alpine peaks, Tahoe’s deepest snow, close proximity to the Bay Area, and a world-class location atop Donner Summit. What really sets us apart from other resorts, however, is our great team. We are known for regularly going above and beyond for our guests, for our genuine, friendly employees, and our desire to help guests create lasting memories. These elements are at the core of our brand and our culture. We call it “Plus One Service,” a commitment to ensuring we exceed our guests’ expectations.
We hope you choose to join the team!
Our Service Philosophy
We believe (and we are often told) that what sets Sugar Bowl apart from all other resorts, is our genuinely warm and friendly nature –and our commitment to outstanding service shows when we regularly go above and beyond to serve our guests. We embrace the philosophy of always trying to go the extra step to take care of our guests.
Our Core Values
On the mountain, our guests anticipate a day of fun and exciting skiing or boarding on great snow. To ensure we deliver what our guests expect, our values mirror our guests’ expectations:
Safety, Fun, and Excitement
- The slopes are well-groomed
- The lines are hassle-free
- The entire operation is highly safety conscious
- The instruction is sensitive and rewarding, and
- Reliable information is provided on the mountain about current trail conditions.
Deliver an Authentic Alpine Adventure
Sugar Bowl-Royal Gorge is different than other leading ski resorts. Our snow is deeper and our terrain is diverse and challenging, yet intimate and manageable. We make sure they have such a wonderful winter experience that they’ll be back again and again.
Genuinely Friendly Employees who Respect our Guests
Skiing is a very special getaway for our guests. When they interact with us, they expect genuine, friendly conversation on a first-name basis. We always share our enthusiasm for Sugar Bowl | Royal Gorge, and we take an interest in our guests’ accomplishments and concerns regardless of their skiing or riding ability, because we share a special bond with them as committed skiers and boarders.
Good Food & Attentive Service
Before, after, and in-between runs, our guests enjoy a total resort experience. They judge our service not only by comparing us to other ski resorts, but also by the standards of restaurants, hotels, theaters and other businesses they frequent. We focus on making sure we are providing good food, clean facilities, and prompt customer service. Our operations are designed to minimize time spent in lines, and result in more time on the mountain.
Resolve Guest Issues Quickly and Completely
Sometimes guests approach us with questions about their equipment, where to ski, how to navigate the mountain or a hundred other issues. At Sugar Bowl | Royal Gorge we stick with them until their problems and requests are handled beyond their expectations. And we value employees who work together as a team, consistently anticipating our guests’ needs, addressing their concerns and reducing barriers to fun.
Protect our Natural Environment
Environmental responsibility is everyone’s responsibility. It’s up to you to do your part. If you see something that can be improved, tell your supervisor or HR. Reduce, Reuse, Recycle, and share a ride to your destination whenever you can!
Safety, fun, and excitement on the mountain.
At Sugar Bowl safe enjoyment of our beautiful resort is the highest priority. Our goal is to provide a safe and positive on-mountain experience for our guests and employees by consistently communicating safety and conduct expectations and if necessary, enforcing personal responsibility, conduct and respect for others and our environment.
Always show courtesy to others and be aware that there are elements of risk in skiing and snowboarding that common sense and personal awareness and responsibility can help reduce. Know your ability level and stay within it. (Learn More)
To deliver an authentic alpine adventure
One of the oldest ski resorts in California, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special place helped bring skiing to “sunny California” in 1939, was home to the state’s first chairlift, and the west’s first ski gondola.
Today, Sugar Bowl continues to record Tahoe’s deepest snowfall and attract adventurous winter sports enthusiasts who are drawn to the incredible terrain and the authentic, community-based experience only offered here. (Learn More)
Upcoming Recruitment Events
Nevada County Fair
August 7-11, 2019 | 10:00am - 10:00pm | Nevada County Fairgrounds
Sugar Bowl and Royal Gorge are hiring for over 450 positions for the 2019/2020 ski season! Come on out and find our booth at the Nevada County Fair. Grab some deep fried fair food then stop by and chat with us about current and upcoming job opportunities. Invite your friends!
Glacier National Park Job Fair
August 14-16, 2019 | See Below | Glacier National Park
We're reaching outside of the Tahoe area! If you are in the Glacier National Park area, come meet with us! Our winter employment opportunities compliment the summer positions of National Parks very well.
- August 14 | 9:00am - 11:00am | Glacier Park Lodge (Moccasin Room)
- August 14 | 1:00pm - 3:00pm | St. Mary Lodge (Great Bear Conference Room)
- August 15 | 11:30am - 3:30pm | Many Glacier Hotel (Lucerne Room)
- August 16 | 11:30am - 3:30pm | Lake McDonald Lodge (Auditorium)
UNR Part-Time Job & Internship Expo
August 29, 2019 | 10:00am - 2:00pm | University of Reno, Nevada.
Sugar Bowl and Royal Gorge are hiring for over 450 positions for the 2019/2020 ski season! Find us in the Joe Crowley Student Union Ballrooms at the UNR Job fair! We have many positions available for new graduates or those who are looking to fill their schedule during their winter break. Invite your friends!
Sugar Bowl Job Fest
September 21, 2019 | 1:00pm - 4:00pm | Judah Lodge
Sugar Bowl and Royal Gorge are hiring for over 450 positions for the 2019/2020 ski season! Come over to the Judah Lodge from 1:00pm - 4:00pm on Saturday, September 21st for amazing employment opportunities! Come ready for an interview and possibly get hired on the spot. RSVP to our event and invite your friends! Be sure to pre-register for faster check-in.
Sugar Bowl Job Fest
October 19, 2019 | 1:00pm - 4:00pm | Judah Lodge
Sugar Bowl and Royal Gorge are hiring for over 450 positions for the 2019/2020 ski season! Come over to the Judah Lodge from 1:00pm - 4:00pm on Saturday, October 19th for amazing employment opportunities! Come ready for an interview and possibly get hired on the spot. RSVP to our event and invite your friends! Be sure to pre-register for faster check-in.
Sugar Bowl is conveniently located about half-way between Sacramento, CA and Reno, NV. Just off Interstate 80 and Highway 40 on Donner Summit. (Getting Here)
Find a Position Right for YouSugar Bowl | Royal Gorge offers an extraordinary mountain resort experience, with four iconic peaks, endless cross-country trails, exceptional backcountry access and the most snow in Tahoe. Whether you’re wanting to spend a winter season working and playing in the mountain or hoping to start a career in the ski resort industry, we have you covered. Full and part-time positions are available to those seeking employment outside in the elements or if the warmth of the indoors is preferred.
Rehire ApplicationWe'd love to have you back as a part of the Sugar Bowl | Royal Gorge Family! Click on the link below to fill out a rehire application. Send in your rehire application by August 20, 2019 to be eligible to win a weekend getaway in Napa, California.
Marketing & Communications Manager
Play a critical role executing our strategic marketing plan in support of our defined vision, values, and brand. Apply Now
Ski Lift Maintenance Manager
A hands-on position for the hardiest of applicants. Oversee the entire lift maintenance department to ensure that the resort operates safely and on time. Apply Now
Our vehicle fleet is the backbone of this company. Work to ensure that our vehicles are well maintained to function strongly and reliably. Apply Now
Accounts Payable Clerk (Full Time)
Where else can you find an accounting position in a location this gorgeous? Work behind the scenes to ensure that Sugar Bowl can operate in a way that is financially viable. Apply Now