Do you rent helmets?

Yes. Helmets are recommended for Children's Learning Programs (ages 12 & under). You may also purchase a helmet at any of our Retail Locations.

How long does the rental process take?

On average it will take about 30 minutes to complete the Rental process and be out on the snow. If you are taking lessons, arrive at least an hour before your scheduled lesson time.

Can I exchange my ski rental to try snowboarding or vice versa?

Yes you can exchange your ski or snowboard rental. There maybe a price adjustment.

Can I pick up my equipment at one location and return it at another?

Yes you can return your equipment at any of our mountain rental locations.

What time does half day start?

Half day rental pricing is not available. Half-day lift tickets begin at 12:30 PM.

What time do I need to return my equipment by so I'm not charged for an additional day?

Our rental shops close at 5 PM daily. You may also return your equipment the following morning before 9 AM and not be charged for an additional day.

If I'm renting equipment for multiple days, what do I do with my equipment at night?

For your convenience, we offer complimentary rental equipment night ski check at out Judah rental shop. Simply drop off your equipment and pick them up in the morning.

Call (530) 426-9000 Ext. 7510 for reservations or questions.

Rentals & Lessons: Refunds, Change Fees and Cancellations

As a small, family-owned resort, Sugar Bowl occasionally experiences capacity constraints on its inventory of ski/snowboard instructors and rental equipment, especially on peak weekends and holidays. As a result, we strongly encourage our guests to make advance reservations to ensure these perishable resort services are available upon your arrival. Should your plans require a change or cancellation to an advance reservation, the following policies shall apply and will be strictly enforced with all guests, including season pass holders.

Refund Policy:

• All purchases are non-transferable and non-refundable, subject to the provisions below.
  
• There will be NO refunds due to weather, snow conditions or not showing on the reservation arrival date.

• All advance reservations may be changed, without penalty, if changes are made prior to 5:00 pm PST 3 days in advance of arrival (i.e. change made by 5:00 pm PST on Wednesday for a Saturday reservation).
• Changes to an advance reservation made inside 5:00 pm PST 3 days in advance of arrival AND prior to 5:00 pm PST 1 day prior to arrival are subject to a $50 change fee (i.e. changes for a Saturday reservation from 5:01 pm PST Wednesday through 5:00 pm PST Friday are subject to the $50 change fee).

• Advance reservations may be cancelled and refunded if made prior to 5:00 pm PST 3 days in advance of arrival for a cancellation fee of $20 (i.e. cancellation made by 5:00 pm PST on Wednesday for a Saturday reservation).
• NO cancellations or refunds are permitted after 5:00 pm PST 3 days in advance of arrival. See above for permitted changes subject to a $50 change fee.
• Advance reservation “no-shows” or changes and cancellations after 5:00 pm PST 1 day prior to arrival will be subject to full forfeiture.
• Only in the event of a resort-wide CLOSURE will the above policy terms be subject to review and modification at the sole discretion of Sugar Bowl | Royal Gorge.
  

Advanced Lift Ticket Purchases: Refunds, Change Fees and Cancellations

• All purchases are non-transferable and non-refundable, subject to the provisions below.
  
• There will be NO refunds due to weather, snow conditions, road conditions/closures, resort closure or not showing on the reservation arrival date.
• All purchases are final and cannot be cancelled, refunded, or transferred to another person, even with a fee. Once you complete a purchase, your credit card will be charged for the amount shown, regardless of whether or not the purchased ticket(s) is/are used.
• All tickets and passes are subject to the restrictions described in the product description and/or pickup instructions.

• Online ticket rates are variable based on the day & time of year you select.
• Rates are subject to change.
• Advanced Ticket Purchase: Cancellation Policy
• All purchases are final and cannot be cancelled, refunded or transferred to another person.
• Tickets may not be cancelled or transferred to another day for any reason including weather conditions or road conditions/closures.
• All tickets and passes are subject to restrictions described in the product description and/or pickup instructions.
• Your credit card will be charged for the amount shown, regardless of whether or not the purchased ticket(s) is/are used.
• We do not guarantee driving conditions, snow conditions, weather conditions, open terrain or number of lifts operating.
• View Full Cancellation Policy