Season Pass Peace of Mind: Our Passholder Commitment

Get the Guaranteed Lowest Rate on Next Season's Pass

Purchase with Confidence

Purchase with confidence knowing the same weather guarantee from last season, which assures you that the resort will provide lift-served access for at least 100-days, will be in place next season and also now provides protection for impacts from COVID-19.

2020/21 Season Passholders are Covered If:

• A shelter-in-place order at your primary residence prevents you from visiting the resort 100 days during the season.
• A state/county mandate prevents the resort from operating 100 days during the season.
• A lack of snowfall prevents the resort from operating 100 days during the season.

If we fall short of 100 days of operation, each day under 100 days that we do not operate will be applied as a 1% credit toward the purchase of a 2021/22 season pass. Some exclusions apply based on pass usage and pass type. The 100-Day Guarantee also includes trail access for Royal Gorge season passholders. Sugar Bowl is considered to be open if we have at least one detachable express lift operating for 3 or more hours. Royal Gorge is defined as open if at least 10km of groomed trail is available.

Exclusions: Passholders who use their pass beyond the following amounts are not eligible for a credit:

• Unrestricted 5 or more uses
• Slightly Restricted 4 or more uses
• Midweek 3 or more uses
• Royal Gorge 5 or more uses

Daily Resort Access Assurance

If county, state or federal jurisdictions implement health-related guidelines that cause Sugar Bowl to limit daily visitation at the resort for passholders, and you decide this doesn’t work for you, we will honor a refund upon request. Refunds will be calculated based on length of season and pass usage.  The exact calculation can be found in our terms and conditions.  If such restrictions are implemented, passholders will have 30-days to request a refund from the day of notification.

Renew your season pass and get rewarded!

We understand that you may be reluctant to renew your season pass until the season gets closer. To thank you for your purchase, if you renew a season pass by October 31, 2020, Sugar Bowl will apply a resort credit of up to $150, based on pass type. This credit (approximately 20% of current pass rates) can be used beginning opening day of the 2020/21 season for food and beverages in resort cafes, retail, tuning and more.

• Renewal Resort Credit issued based on the pass purchased for the 2020/2021 season.
• Renewal Resort Credit becomes valid on opening day of the 2020/2021 season.
• Renewal Resort Credit may not be used to purchase Season Passes, Lift Tickets, Gift Cards and Alcohol-Only purchases.
• Renewal Resort Credit may not be used at The Fit Lab, Sierra Vista Bar, Mid-Mountain Bar, Belt Room Bar or the Village Dining Room.
• Passholder must present their pass in-person to redeem Resort Credit for purchases.
• Renewal Resort Credit expire at the end of the 2020/2021 season.

Spread Out Your Payments

New this year, passholders may elect to pay for passes in three zero-interest installments to spread the purchase out over time. Guests will pay 50% at the time of purchase followed by two equal payments, automatically charged on August 31st and September 30th. Passholders must purchase by August 1 to qualify. Child passes (ages five and under) are not eligible for the Payment Plan.

• Pay 50% at the time of purchase, 25% on August 31st and the remaining balance on September 30th.
• Must purchase by August 1st to qualify.
• Available for all passes except the U5 pass.  Due to limited supply, parking passes and lockers are also not available for a payment program.
• In case of a failed or declined payment, you authorize the credit card on file to be reprocessed until the payment can be successfully processed or a new credit card is provided.  If payment fails, you will be contacted via email and provided 15 days to correct payment.  If any such charge is denied to cover subsequent payment, it shall be up to you to provide Sugar Bowl | Royal Gorge with another payment card for the purpose of making the required payment. If the payment issue is not resolved within 15 days, any previous amount paid will be forfeited and no season pass will be issued.  Once any Partial Payment has been made, it cannot be cancelled or refunded, nor can the Season Pass purchase be cancelled or refunded except as otherwise set forth in the Terms and Conditions.

Share Sugar Bowl with others.

• Friends & Family tickets become valid on opening day of the 2020/2021 season.
• Friends & Family 50% off tickets may only be purchased by passholders on days their pass is valid.
• The quantity of tickets issued varies based on pass type purchased.
• 50% off applies to full-day lift tickets only.
• Ticket rate determined by 50% off the prevailing window rate at the time of purchase.
• Passholder must present their pass in-person to any ticket window to redeem Friends & Family tickets.
• ¹Royal Gorge passholders receive (2) $15 off Friends and Family trail passes. Valid for Adult or Senior daily trail passes only. Valid at Royal Gorge Only.

Save 15% on retail, food and more.

• Discounts above may not be combined with any other offers.
• Passholder must be present and show season pass to receive discount.
• The discounts above are available for use beginning on opening day of the 2020/2021 season.
• ¹Retail discounts can not be applied to goods and services from The Fit Lab.
• ²Alcohol-only purchases excluded. Discount not available in Sierra Vista Bar, Mid-Mountain Bar, Belt Room Bar and the Village Dining Room.

Visit Other Resorts with your Sugar Bowl Pass

• Pass reciprocal programs detailed above are valid beginning on opening day of the 2020/2021 season unless otherwise stated. Offers expire at the end of the 2020/2021 season.
• Guests must present their valid 2020/21 photo ID season pass to receive these reciprocals. Limit one ticket per pass holder per day, tickets are non-transferable and not for resale. Tickets hold no cash value and will not be exchanged for a courtesy voucher or re-issued for another date under any circumstance. Unused days will not roll over at the end of each season, offer expires at the end of the 2020/21 winter season.
• Passholder must be present and show season pass to receive offer.
• ¹Silverton, CO offer valid for Unrestricted Passholders only.
• ²Unrestricted, Slightly Restricted and Midweek Passholders qualify.

Season pass restrictions for Slightly & Midweek passholders.

What to expect in 2020/2021 at Sugar Bowl.

While it’s difficult to know exactly what modifications to our operations will be necessary to continue to keep our guests and employees safe, we expect to open with physical distancing and other protocols in place. We also anticipate the need to adjust our winter operations schedule to match peak and non-peak visitation and demand.  

Peak Winter Operations:

• During Peak periods (Friday – Monday and holiday periods) we expect to operate all facilities and services at both the Village and Judah portals.
• We suggest that for services that tend to “sell out” such as hotel rooms, ski school and rentals that you make reservations well in advance.
• Village Gondola will operate 24 hours a day.

Non-Peak Winter Operations:

• Non-peak, mid-week operations (Tuesday through Thursday), will focus on lift operations and provide limited services. Subject to change.
• Lift operations will remain relatively unchanged. Crow’s Peak Chair will operate only as conditions permit, Summit Chair will operate on weekends and holidays when conditions permit.
• Services will include:
  • Private lessons available mid-week by advance reservation only.
  • Rentals and Retail will be available only at the Judah base area.
  • Midweek food services across the resort will be limited. Hours and menus will be reduced.  Judah Café, Nob Hill Café, and the Belt Room Bar will be open for lunch and après.
  • The Hotel will be closed Monday night through Wednesday night.
  • Village Gondola will operate 7am to 7pm.

Sugar Bowl starts and ends each season based out of the Village portal. Services/facilities ramp-up in the fall/early winter and ramp-down in the late winter/spring as snow conditions and business levels expand and contract.

Fine Print in a Font Size You Can Read

Terms and Conditions

Please read these terms and conditions (“Terms and Conditions”) carefully.  When you, (“User” or “Season Pass Holder”), purchase any Sugar Bowl Ski Resort or Royal Gorge Cross Country season pass (“Season Pass”), these Terms and Conditions, as well any terms and conditions presented with your purchase, printed on your lift tickets or pass media, or otherwise presented to you form a binding agreement between you and Sugar Bowl Corporation, and its subsidiaries and affiliates (hereinafter collectively “Sugar Bowl | Royal Gorge”, “we” or “us”).

Each Season Pass purchase is subject to the restrictions described in the Rules of Use found at: https://www.sugarbowl.com/seasonpass.  

Variable Operating Venues, Days and Hours: Blackout dates, benefits and privileges, hours of operation, and days of operation are subject to change without notice. Sugar Bowl does not guarantee snow conditions, weather conditions, open terrain, number of lifts operating or road conditions/road closures. Some areas or venues at SUGAR BOWL | ROYAL GORGE may be closed due to inclement weather, special events or private events. From time to time, Season Pass holders may not be permitted to use certain areas or any part of Sugar Bowl | Royal Gorge due to conditions both beyond, and within, Sugar Bowl | Royal Gorge ’s control.  Season Passes are valid during the season for which they are purchased. This pass also does not include use to the resort when it is closed to the general public.  Due to weather, Sugar Bowl | Royal Gorge is unable to guarantee an opening or closing date for the ski season. 

Use of Season Pass/Lost Season Pass: When you purchase a Season Pass, Sugar Bowl | Royal Gorge grants you a revocable license.  Resale is prohibited. If a Season Pass is lost, stolen or forgotten, it can be replaced one time for free, but thereafter you will be charged a non-refundable replacement fee.   In order to gain access to ski or ride, your Season Pass must be displayed and validated at each lift as requested. Any attempt to gain admission using a Season Pass by a guest to whom the pass was not originally issued will result in immediate confiscation of the pass without refund. 

Electronic Payment and Payment Plans: You hereby authorize Sugar Bowl | Royal Gorge to charge the credit card (or any valid replacement card you supply in the future) for the total of your order, including any applicable service charges, fees and taxes.  You also consent to enter into the purchase electronically and to receive electronically this Terms and Conditions and other communications and materials about the purchase (“Documents”). You may ask SUGAR BOWL | ROYAL GORGE for a free paper copy of the Documents by emailing Customer Service at the Ticket Office.

Customer Service Inquiries:  For customer service please direct email correspondence to: seasonpass@sugarbowl.com

Release of Liability:  Users agree to read, review and abide by Sugar Bowl | Royal Gorge’s Release of Liability and Indemnity Agreement for Activities. Users agree to obey all posted rules and instructions of SUGAR BOWL | ROYAL GORGE and the Skier’s Responsibility Code.

Discounts: Pass holders are granted 15% off certain purchases in the resort.  Retail discounts may not be applicable to some products. This discount is for the Season Passholder only and Season Passholder must be present and show their Season Pass at time of purchase.

Resort Credit:  Resort Credit can be used beginning on the opening day of the 2020/21 season for food and beverages in resort cafes, retail items and for tuning services.  Resort Credit cannot apply to sale items or the purchase of tickets, season passes, locker rentals, alcoholic beverages, or SUGAR BOWL | ROYAL GORGE gift cards.

Refund Policy: Passes are non-transferrable and the purchase price of Season Passes are non-refundable except as otherwise stated below.

Operational Refunds

(COVID-19) Daily Resort Access Assurance: If county, state or federal jurisdictions implement health-related guidelines that cause Sugar Bowl to unexpectedly and materially limit daily ski hill access (not a full closure) to Season Pass holders, and you decide this doesn’t work for you, we will honor a refund upon request. If such restrictions are implemented, you will have 30-days to request a refund from the day of notification of such restriction. Such refund shall be issued pursuant to the calculation below:

Step #2

The Refund Value is calculated by multiplying the original pass purchase price by the Percentage determined by when Notice was received by Sugar Bowl, minus the value of any days used on the Pass prior to Notice (calculated at the window ticket price on days of use). Requests made after closing day of the season have no credit value.

Example: 
Notice give on February 15th and the Passholder skied three times.  The original purchase price was $699.  $699 x 40% = $279.60, less: 3 days x $118 = $354, less: $25 admin fee.  Value of rollover/credit is zero.

Upon request of such refund, your Season Pass will be voided for the remainder of the season. Any refund must be requested prior to the last day of the season.

Operational Rollover Credits

• 100-Day Guarantee Rollover Credit: If Sugar Bowl is not open for at least 100 days during the season for the reasons stated below, each day of operation under 100 days that we do not open will be applied as a 1% credit toward the purchase of a 2021/22 Season Pass.  Such credit will be calculated based on usage, see “Limitation on Rollover Credit”. The 100-Day Guarantee applies to a) a shelter-in-place order at your primary residence which prevents you from visiting the resort 100 days during the season b) a state/county mandate which prevents the resort from being open for at least 100 days during the season, or c) a lack of snowfall which prevents the resort from being open for at least 100 days during the season. Sugar Bowl is considered to be open if we have at least one detachable express lift operating for 3 or more hours 

Limitation on 100-Day Guarantee Rollover Credit:  The 100 Day Rollover Guarantee is limited as follows:

• If you used your Unrestricted Season pass 5 or more times during the season = $0.00 Rollover Credit
• If you used your Slightly Restricted pass 4 or times during the season = $0.00 Rollover Credit
• If you used your Midweek Season pass 3 or times during the season = $0.00 Rollover Credit

• Royal Gorge 100-Day Guarantee: The 100-Day Guarantee applies to Royal Gorge Season Passes.   Royal Gorge is defined as open if at least 10km of groomed trail are available.
• The Limitation on Rollover Credit is: If you have used your Royal Gorge Cross County pass 5 or more times during the season = $0.00 Rollover
• Combo passes will be apportioned based upon use consistent with the above.

Roll Over Credit for Personal Reasons 

• If a guest determines they will be unable to use their Season Pass in the season it was purchased due to the personal reasons stated below, a one-time Rollover Credit maybe granted, in SUGAR BOWL | ROYAL GORGE’s sole discretion, for the following reasons: 

• Major medical condition/significant injury diagnosis or pregnancy.   
• A Rollover Credit may be provided in the event of an injury or medical condition (including pregnancy) verified by a Physician which arose after you purchased your Season Pass which causes you to become unable to ski or ride for the remainder of the season.  A doctor’s letter written on official letterhead with the date of onset, and a description of the reason why you cannot ski or board is required, as well as a written letter of request from you.  A “Physician” is a licensed doctor practicing in the fields of medical, surgical or dental services who is acting within the scope of their license and who is not you, a traveling companion, a Family Member, a person related to you or a business partner.  The term “Family Member” means your child, Domestic Partner, brother, sister, mother, father, step-child, step-brother, step-sister, step-parents, legal guardian, foster child, ward or legal ward.  See Rollover Credit Calculation.
• Military Deployment:  when called to active military service or reassigned more than 300 miles from the resort. An official, document or letter of deployment is required, along with a letter of request from you.  See Rollover Credit Calculation.
• Notice of Condition: A request for Rollover Credit must be made within thirty (30) days of the onset of the condition or notice of military deployment.  Under no circumstances will a Rollover Credit be authorized after the end of the season. 
• Rollover Limitations: If a Rollover Credit is approved, the current year’s lift access and benefits are suspended and the pass will be deactivated for the remainder of the season.  Rollover Credit may only be carried over to the following season and for the individual Season Passholder.  No credit will be applied to any other person other than the Season Passholder, including immediate family members.  Only one Rollover Credit per person, per lifetime is permitted regardless of the reason. 
• Rollover Credit Calculation: The amount of the Rollover Credit will be pro-rated based upon the date of your written notice of injury or military deployment to Sugar Bowl and the days used on the pass, less a $25 administrative fee. The amount of credit will be pro-rated based on a) the date of notice to Sugar Bowl of the diagnosis of the medical condition or military deployment, and b) the number of days used on the Season Pass prior to the notice:

 
Step #2

The Credit Value is calculated by multiplying the original pass purchase price by the Percentage determined by when Notice was received by Sugar Bowl, minus the value of any days used on the Pass prior to Notice (calculated at the window ticket price on days of use). Requests made after closing day of the season have no credit value.

Example: 
Notice give on February 15th and the Passholder skied three times.  The original purchase price was $699.     699 x 40% = $279.60, less the usage reduction of 3 days x $118 = $354, less the $25 Administrative fee.  Value of rollover/credit is zero.

Guest Error: If a guest purchase error occurs during the sales transaction, SUGAR BOWL | ROYAL GORGE will issue a refund of the Season Pass purchase price, if contacted within 24 hours of the transaction, for a mistake in a guest’s name or selection of a wrong age category.

Mutual Exclusivity of Refunds and Rollover.  All such refunds or Rollover Credits referenced herein shall be mutually exclusive and cannot be combined.

Revocation of Season Pass by Sugar Bowl: Season Pass privileges may be revoked by SUGAR BOWL | ROYAL GORGE  at any time without notice or refund if you or someone for whom you have purchased a Season Pass engages in activity which SUGAR BOWL | ROYAL GORGE, in its sole discretion, deems to be improper, including without limitation:  acting in a manner that may endanger the safety of any person, engaging in fraud or misconduct, vandalism, fighting or rowdy behavior, providing unauthorized ski lesson or related services for compensation, failing to abide by the Skier’s Responsibility Code or any other applicable ski/ride code, and skiing beyond a boundary closure.

Communication: By providing information Sugar Bowl | Royal Gorge requests, you agree that Sugar Bowl | Royal Gorge may contact you via mail, phone or email to let you know about your account, offers and events.

Enforcement: Sugar Bowl | Royal Gorge may delay or waive enforcement of any of the provisions of this agreement, including your promise to make timely payment, without losing its right to enforce the same or any other provision later.

Validity: Should any term herein be deemed invalid or unenforceable, the remaining terms shall remain in full force and effect.

Disputes. These Terms and the relationship between us will be governed by the laws of the State of California.   All lawsuits arising out of or relating to these Terms and Conditions or those contained in any Documents will be brought in the Federal or State courts located in California.  We and you hereby irrevocably submit to the exclusive personal jurisdiction of such courts for such purpose and waive any objection to such courts on any basis, including without limitation improper venue or inconvenience of the forum.  You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to these Terms and Conditions or your use of a Season Pass must be filed within one (1) year after such claim or cause of action arose or be forever barred.  

Severability.  If any provision of these Terms is found by a court of competent jurisdiction to be invalid, you nevertheless agree that the court should endeavor to give effect to our intentions as reflected in the provision, and that the other provisions of these Terms and Conditions remain in full force and effect.

Release; Sole Remedy. You are hereby voluntarily and knowingly agreeing, to the maximum extent permitted by applicable law, to waive, release, and forfeit any and all claims and actions you have or may have Sugar Bowl, or any of its resorts, subsidiaries, affiliates, or partner resort operators, subsidiaries, or affiliates and any of our or their respective officers, directors, employees, contractors, representatives or agents (collectively, the “Sugar Bowl Parties”) and any associated losses, damages and expenses (including attorneys’ fees), that relate to, arise out of, or may arise out of the operation of our resorts, your inability to use your Season Pass, or a violation of these Terms and Conditions.  Refunds under these Terms and Conditions are your sole remedy against Sugar Bowl Corporation in connection with the operation of our resort or your inability to use your pass during the applicable season.

If you are a California resident, you waive California Civil Code Section 1542, which says:

“A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” 

If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.  

LIMITATION OF LIABILITY.  YOU UNDERSTAND AND AGREE THAT TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL SUGAR BOWL BE LIABLE UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STATUTORY, OR OTHERWISE) FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PERSONAL INJURY/WRONGFUL DEATH, PUNITIVE, OR EXEMPLARY DAMAGES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES), INCLUDING BUT NOT LIMITED TO AS A RESULT OF: (A) YOUR USE OF OR INABILITY TO USE YOUR PASS OR  (B) THE EPIC COVERAGE.  NOTWITHSTANDING THE FOREGOING, SUCH LIABILITY WILL NOT IN THE AGGREGATE EXCEED THE AMOUNT YOU PAID FOR YOUR PASS.

Liability Exclusions and Limitations.  Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages.  Accordingly, some of the above limitations and disclaimers may not apply to you.  To the extent that we may not, as a matter of applicable law, limit our liabilities, the extent of liability of Sugar Bowl will be the minimum permitted under such applicable law.  We disclaim any warranties to the maximum extent permitted under applicable law.

You acknowledge that you are at least 18 years old and acknowledge and agree that you have received, read, understand and agree to be bound by all the terms and conditions set forth in this agreement, and that all such terms were disclosed to you prior to purchasing.