• Online ticket rates are variable based on the day & time of year you select.
• Rates are subject to change.
• Advanced Ticket Purchase: Cancellation Policy
• All purchases are final and cannot be cancelled, refunded or transferred to another person.
• Tickets may not be cancelled or transferred to another day for any reason including weather conditions or road conditions/closures.
• All tickets and passes are subject to restrictions described in the product description and/or pickup instructions.
• Your credit card will be charged for the amount shown, regardless of whether or not the purchased ticket(s) is/are used.
• We do not guarantee driving conditions, snow conditions, weather conditions, open terrain or number of lifts operating.
• View Full Cancellation Policy

Rentals & Lessons: Refunds, Change Fees and Cancellations

As a small, family-owned resort, Sugar Bowl occasionally experiences capacity constraints on its inventory of ski/snowboard instructors and rental equipment, especially on peak weekends and holidays. As a result, we strongly encourage our guests to make advance reservations to ensure these perishable resort services are available upon your arrival. Should your plans require a change or cancellation to an advance reservation, the following policies shall apply and will be strictly enforced with all guests, including season pass holders.

Refund Policy:

• All purchases are non-transferable and non-refundable, subject to the provisions below.
  
• There will be NO refunds due to weather, snow conditions or not showing on the reservation arrival date.

• All advance reservations may be changed, without penalty, if changes are made prior to 5:00 pm PST 3 days in advance of arrival (i.e. change made by 5:00 pm PST on Wednesday for a Saturday reservation).
• Changes to an advance reservation made inside 5:00 pm PST 3 days in advance of arrival AND prior to 5:00 pm PST 1 day prior to arrival are subject to a $50 change fee (i.e. changes for a Saturday reservation from 5:01 pm PST Wednesday through 5:00 pm PST Friday are subject to the $50 change fee).

• Advance reservations may be cancelled and refunded if made prior to 5:00 pm PST 3 days in advance of arrival for a cancellation fee of $20 (i.e. cancellation made by 5:00 pm PST on Wednesday for a Saturday reservation).
• NO cancellations or refunds are permitted after 5:00 pm PST 3 days in advance of arrival. See above for permitted changes subject to a $50 change fee.
• Advance reservation “no-shows” or changes and cancellations after 5:00 pm PST 1 day prior to arrival will be subject to full forfeiture.
• Only in the event of a resort-wide CLOSURE will the above policy terms be subject to review and modification at the sole discretion of Sugar Bowl | Royal Gorge.
  

Advanced Lift Ticket Purchases: Refunds, Change Fees and Cancellations

• All purchases are non-transferable and non-refundable, subject to the provisions below.
  
• There will be NO refunds due to weather, snow conditions, road conditions/closures, resort closure or not showing on the reservation arrival date.
• All purchases are final and cannot be cancelled, refunded, or transferred to another person, even with a fee. Once you complete a purchase, your credit card will be charged for the amount shown, regardless of whether or not the purchased ticket(s) is/are used.
• All tickets and passes are subject to the restrictions described in the product description and/or pickup instructions.

• Includes: 1-Hr lesson, ski rentals and limited lift ticket.
• Limited ticket gives access to White Pine and Flume Carpet only.
• For ages 6 and up.
• Available for skiing only.
• Available at Judah Base Area only
• Available for 10:00am, 11:00am and 1:00pm lesson times only.

• Includes: Half-Day lesson, ski rentals and limited lift ticket.
• Limited ticket gives access to White Pine, Nob Hill, Village Carpet and Flume Carpet only.
• For ages 13 and up.
• Available for skiing or snowboarding
• Available at Judah Base Area and Village Base Area
• Morning lesson begins at 9:45am, afternoon lesson begins at 1:00pm.

• All purchases are final and cannot be cancelled, refunded or transferred to another person.
• Tickets may not be cancelled or transferred to another day for any reason including weather conditions or road conditions/closures.
• All tickets and passes are subject to restrictions described in the product description and/or pickup instructions.
• Your credit card will be charged for the amount shown, regardless of whether or not the purchased ticket(s) is/are used.
• We do not guarantee driving conditions, snow conditions, weather conditions, open terrain or number of lifts operating.

General Questions

What days is the 3 Pack valid for?
New this season, Saturday's were added to the 3 Pack, making it good for three days of skiing or riding, valid 7 days/week, non-holiday. Holiday include: 12/26/18 - 1/1/19, 1/19- 1/20/19, 2/16- 2/17/19.

Can I get a discount on a lift ticket during holiday periods when my 3 Pack is not valid?
No. The 3 Pack does not offer extended benefits like a Season Pass does.

Do the days have to be consecutive? 
No. You may use the 3 Pack any three days you choose during valid periods. You may choose to use your 3 Pack for three days in a row, but that is not required.

Can I transfer my 3 Pack to another person?
No. The 3 Pack is only valid for the person issued the Pack. All 3 days much be used by the 3 Pack holder on separate days.

I’m not going to use all my days on the 3 Pack, can they be used next season?
No.  The 3 Pack is valid for the 2018/2019 season only. No refunds or credits will be provided for unused days.

Can I use my 3 Pack at Royal Gorge?
No. The 3 Pack is only valid for Sugar Bowl, but keep your eyes peeled for a Royal Gorge 3 Pack coming soon.

What about the 6 Pack?
Sorry, we have decided to discontinue the 6 Pack this season.

Redemption Questions

How do I get my 3 Pack?
The 3 Pack is a pictured media card, much like a Season Pass. You will need to visit a Sugar Bowl pass office to sign a liability form and have your photo taken to pick up your 3 Pack.

Who can I contact if I have questions?
Please reach out to one of our local experts by calling (530) 426-9000, option 2, or you may email seasonpass@sugarbowl.com.