Sugar Bowl

1. Log in to your account on our online store. This is the same store you used when purchasing your season pass.
• What if I can't log-in? You'll need to log-in with the email you used when you purchased your pass. Alternatively, you can try logging-in with your pass number.
• What if the system can't find me? This is most likely because you're trying to use a different email address than what we have on file.
2. After you've logged-in, click on "My Account" under your name and then look for the "Friends & Family Vouchers" tab on the left side of the page. There, you'll see the voucher code(s). Each code is valid for 50%-off lift tickets for a friends or family members. If multiple members of your family have season passes, you'll see the voucher code for each person connected to your account.
• What if I've logged-in and I don't see the voucher code(s)? It's likely that you have more than one account and have used more than one email address in the past. Log-out and log-in again using a different email address or your pass number.
3. We recommend that you use the "Email" function to have the store send your friend the voucher code, which he/she can use to purchase a discounted ticket. Alternatively, you can purchase the ticket for your friend or family member by clicking the "Redeem" button. If you're purchasing for a friend who is not currently one of your "group members" in your account, you can create a new group member... but you will need their date-of-birth. Do not assign the ticket to yourself, it will deactivate your season pass for the day!
4. Upon purchase completion, the ticket purchaser will be emailed a confirmation letter. The person using the ticket should bring this letter with them to the mountain to claim their ticket.

Some other important notes:

• The code may only be used to purchase one lift ticket per transaction. If you want to buy multiple tickets for multiple people, you will need to make multiple transactions.
• 50% discount may not be combined with any other offers. Rate is 50% off the full-priced ticket rate.
• Friends & Family tickets are valid to use 7 days/week, with no black-outs, regardless of pass type. On days your pass is restricted, you may use one of your Friends & Family Vouchers on yourself. If you purchase a Friends and Family ticket for yourself, it will deactivate your current season pass. Please visit the ticket window to reactivate before your next day on snow.

If you have any questions about this process, please contact us at customercare@sugarbowl.com. We look forward to seeing you here with your friends & family.

Where can I find my vouchers online?