Sugar Bowl Alert
96 Hour Sale: Save an additional 10% off already discounted tickets for February. Sale ends 1/22 at noon.
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Customer Care

With the Stay at Home Order, we recognize that you might need to change your plans - especially if you live a few hours away and were planning an overnight stay. We've updated our cancellation policy to accommodate those who cannot feasibly visit Sugar Bowl on a day trip to the mountain.

For purchases on and after December 10, 2020, our existing Cancellation Policy will remain in effect. Customers should be aware of all applicable travel restrictions before purchasing non-refundable, non-changeable and non-transferable products.

The period for season pass refunds ended on December 15, 2020. At this point, all remaining season passholders are subject to the 'Pass Purchase Terms and Conditions' signed at the time of purchase. Click here to review the Pass Purchase Terms & Conditions. No further refunds will be provided at this time. Season Pass Medical Rollover? Please use this form instead to submit our request.